Privacy Policy | Alpina - Cald´oro GmbH

When you use our services, you entrust us with your data. We understand that this is a great responsibility and we are committed to protecting your privacy and ensuring that you retain control of it.

This Privacy Policy explains what information we collect, what purposes we use it for, and how you can update, manage, export, and delete your information.

General Information

The responsible operator of this website is indicated in the imprint. If you have any questions or comments regarding this privacy statement or data protection in general, please address them to the contact e-mail address given in the imprint.

It is particularly important to us to protect and securely store all personal data that you entrust to us. In this document you will learn more about how we use and process your personal data.

Restriction of Use, Legal Basis, Storage Period and Data Recipient

We need the collected personal data for contract fulfilment, settlement, assertion of contractual claims and for customer service. The data is collected, stored, processed and used for this purpose.

The legal basis for the processing of your personal data is on the one hand contract fulfilment (offline shop), legitimate interests, the fulfilment of our legal or contractual obligations and, on the other hand, your consent to our contact forms, wish lists and cookies. The lack of such data can have consequences.

In addition, we process data from publicly accessible sources.

If necessary, we process your personal data for the duration of the entire business relationship as well as in accordance with the statutory storage and documentation obligations arising from the German Commercial Code (UGB), the German Federal Tax Code (BAO) and until the end of any legal disputes, etc.

As part of the operation of our website, we commission software service providers, photographers and agencies who may gain access to your personal data in the course of their activities, insofar as they require the data to perform their respective services. They have undertaken to comply with the applicable Privacy Policy. Contract processing agreements have been concluded in accordance with Art. 28 DSGVO. You can request further information on the contract processors commissioned by us at our email address given above.

Contact Form

We use two contact forms - on the one hand the usual contact form - on the other hand the inquiry form in our offline shop.

Your details, including personal data from our contact forms, are transmitted to us via our own mail server for processing your enquiry, processed and stored by us. This data will not be collected or passed on without your consent. We cannot process your enquiries without this data. The data processing takes place on the basis of the legal regulations of § 96 Abs. 3 TKG as well as Art 6 Abs1. Lit a (Consent) DSGVO.

Server Log Files | Server Data

Our provider automatically collects and stores information that your browser automatically transmits:

Browser type/browser version

Operating system

Hostname of the accessing computer

Referrer URL

Time of the server request

This data is not and cannot be assigned to any specific person. This data is also not combined or merged with other data. Should we become aware of concrete indications of illegal use, we reserve the right to check this data.

Online Shopping / Offline Stores

We would like to point out that the name, address, telephone number and email address of individual offline shop users are collected via an enquiry form for the purpose of simplifying the purchasing process (enquiry) and for later contract processing. The data provided by you are necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. No contract can be concluded with you without this data.

A transmission of the data (name, address, telephone number, e-mail) takes place, depending on the order, to the transport enterprise for the purpose of the dispatch/delivery as well as to the respective tax consultant for the purpose of the fulfilment of the respective fiscal obligation.

Data processing takes place on the basis of the statutory provisions of § 96 Para. 3 TKG and Art. 6 DSGVO (in particular consent and/or necessity of fulfilling the contract).

Cookies, Other Tracking Tools & Web-Analytics

There are different types of cookies:

Cookies that are necessary for the technology of the site to work.

Cookies, which are used exclusively for advertising and market research etc.

Cookies from third parties (e.g. Facebook, Google, Google Maps etc...)

We may collect and use cookies that are technically necessary for the operation of our website without the consent of the user. Technically necessary in this sense are, for example, cookies that ensure that all items in our offline shops remain stored in the shopping cart even if you call up another subpage of the main page. We do not use cookies which are not technically necessary, and which are used for advertising and market research purposes ("tracking and targeting").

Third party providers: Our website uses plug-ins from several providers such as Facebook. If you visit one of our websites that contains such a plugin, a cookie may be stored in your browser by the provider of the plugin. We have no influence on the extent of the data that the provider collects with the help of this plugin.

By using our website, you consent to our use of cookies. You can refuse the acceptance of cookies in your browser settings. How this works in detail can be found in the instructions of your browser manufacturer. If you decide against certain technical and/or functional cookies, the functionality of our website may be restricted. Some cookies remain stored on your end device until you delete them.

Google Analytics Privacy Policy:

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). It is used on the basis of Art. 6 Para. 1 S. 1 lit. f. DSGVO. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website such as

browser type/version,

operating system used,

referrer URL (the previously visited page),

host name of the accessing computer (IP address),

time of the server request,

are usually transferred to a Google server in the USA and stored there. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. We have also added the code "anonymizeIP" for Google Analytics on this website. This guarantees the masking of your IP address so that all data is collected anonymously. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de=en. As an alternative to browser add-ons, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting this data by clicking on this link. An opt-out cookie is set to prevent your data from being collected in the future when you visit this website. The opt-out cookie applies only to this browser and only to our website and is placed on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. You will find information on how to integrate the opt-out cookie at: https://developers.google.com/analytics/devguides/collection/gajs/?hl=de#disable=en#disable].

We continue to use Google Analytics to evaluate data from Double-Click cookies and AdWords for statistical purposes. If you do not wish this to happen, you can deactivate it using the ad preferences manager (http://www.google.com/settings/ads/onweb/?hl=de=en).

Further information on data protection in connection with Google Analytics can be found in the Google Analytics help (https://support.google.com/analytics/answer/6004245?hl=de=en).

Google Adsense

This website uses Google Adsense, a web advertisement service of Google Inc., USA ("Google"). Google Adsense uses so-called "cookies" (text files) which are stored on your computer and which enable an analysis of your use of the website. Google Adsense also uses "web beacons" (small invisible graphics) to collect information. By using web beacons, simple actions such as visitor traffic to the website can be recorded and collected. The information generated by the cookie and/or web beacon about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website with regard to the advertisements, compiling reports on website activity and advertising for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Under no circumstances will Google associate your IP address with other Google data. You can prevent cookies from being stored on your hard drive and web beacons from being displayed by selecting "Do not accept cookies" in your browser settings (in MS Internet Explorer under "Tools > Internet Options > Data Protection > Settings"; in Firefox under "Tools > Settings > Data Protection > Cookies"); however, we would like to point out that in this case you may not be able to make full use of all the functions of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Under no circumstances will Google associate your IP address with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

Consent and Right of Retraction

If your consent is necessary for the processing of your data, we will only process it after your express consent.

In principle, we do not process data of minors and are not authorized to do so. By giving your consent, you confirm that you have reached the age of 14 or that you have the consent of your legal representative.

You can revoke your consent at any time via our email address (see Imprint). In such a case the data stored about you will be anonymised. The revocation of your consent does not affect the legality of the processing that took place on the basis of your consent until you revoke your consent.

Data Security

The person responsible (see Imprint) uses technical and organisational security measures to protect the stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorised persons. Our security measures are continuously improved in line with technical progress.

Your Rights

You have the right at any time to be informed by the person responsible (see Imprint) about the relevant personal data. If there is no legal storage obligation, you have the right to delete this data and to object to the processing. Furthermore, you have the right to correct the data and to limit the processing, to transfer data and to lodge a complaint with the Austrian Data Protection Authority (Wickenburggasse 8-10, 1080 Vienna, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.).

Please contact us regarding your rights at the email address given in the Imprint.

Privacy Policy for the Use of Google Maps

We use "Google Maps" on our site to display geodata. Google Maps is a product of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.

With each individual call of "Google Maps" a cookie is set by Google in order to process user settings and user data with the display of the page. This cookie is normally not deleted when you close your browser, but expires after a certain period of time, unless you manually delete it beforehand.

If you do not agree with this processing of your data, it is possible to deactivate the "Google Maps" service. You must deactivate the Javascript function in your browser to do this. We would like to point out that in this case you will not be able to use "Google Maps" or only to a limited extent.

The use of "Google Maps" and the information obtained via "Google Maps" is governed by the Google Terms of Use: http://www.google.de/intl/de/policies/terms/regional.html and the additional terms and conditions and privacy statements for Google Maps:

https://www.google.com/intl/de_de/help/terms_maps.html

https://www.google.com/intl/de/policies/privacy/

Privacy policy for the use of OpenStreetMap

We use the OpenStreetMap (OSM) tool (open source) to display geodata. OpenStreetMap does not store any user data. Details can be found at http://wiki.openstreetmap.org/wiki/Legal_FAQ

Social Media Plugins

Facebook:

We use plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the "Like" button on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/

When a visitor accesses a page on our website that contains such a plugin, a connection may be established between the visitor's browser and Facebook's servers. Facebook receives the information that you have visited our site with your IP address and stores it. If you click the Facebook "Like Button" while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate visiting our pages with your user account. We would like to point out that, as the provider of these pages, we do not have any knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook's privacy policy at https://de-de.facebook.com/policy.php

If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Twitter:

Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.

By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter. We would like to point out that, as the provider of these pages, we do not have any knowledge of the content of the transmitted data or its use by Twitter. Further information on this can be found in Twitter's privacy policy at https://twitter.com/privacy You can change your data protection settings on Twitter in the account settings at https://twitter.com/account/settings .

Google +1:

Our website uses the "+1" button of Google Plus. The operator of this service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

When you visit one of our web pages that contains a "+1" button, a direct connection with Google is established. The content of the "+1" button is transmitted by Google to your browser and integrated into the website. Google declares that it will not collect any personal data as long as the "+1" button is not clicked. Personal data will only be collected, processed and stored after a "Google +1" member has logged in.

We have no influence on the collection of the data. If you do not wish Google to collect your data when you visit our website, you must ensure that you are not logged into "Google +1" before visiting our website.

You can find out more about the type and scope of data collection and the use by Google in the Google data protection information under the following link:

https://www.google.com/intl/de/+/policy/+1button.html

You can also find out more about your rights and set options to protect your privacy there.

Yumpu.com:

Viewable flip catalogues (online magazines, ePaper) are integrated on our pages from i-magazine AG, Gewerbestrasse 3, 9444 Diepoldsau.

If a visitor calls up a page of our website that contains such a flip catalogue, a connection may be established between the visitor's browser and the Yumpu.com servers. The i-magazine AG receives the information that you have visited our site with your IP address and stores it. We would like to point out that as users of these online magazines, we do not have any knowledge of the content of the transmitted data or its use by i-magazine AG. You can find the i-magazine AG data protection declaration at: https://www.yumpu.com/de/info/privacy_policy_policy

Vimeo Videos:

We integrate videos via Vimeo.com, a service of Vimeo LLC. When you view a Vimeo video, a connection is established to Vimeo's servers in the USA. Vimeo may store your IP address and set cookies on your computer. If you do not wish cookies to be stored, you can prevent this by making changes to the appropriate settings in your browser. Vimeo's privacy policy can be found at: https://vimeo.com/privacy

Youtube Videos:

On our website we use videos, which are stored on Youtube. The videos are integrated with "extended privacy mode". According to Youtube, when a page with a video integrated is displayed and you view the video, data is only transmitted to the Youtube server in extended data protection mode. If you are logged in to Youtube at the same time, this information will be assigned to your Youtube member account. You can avoid this by logging out of your Youtube member account. You can find more information about Youtube's privacy policy here: https://www.google.de/intl/de/policies/privacy/ You Tube, LLC 901 Cherry Ave, 94066 San Bruno, CA, USA is a company of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA.

Your personal information is safe and secure with us - and you retain control of it.